Hair Haus

Booking & Deposits A $40 non-refundable deposit is required to secure every appointment. Deposits must be submitted within 24 hours of booking. Appointments without a deposit after 24 hours will automatically be canceled. Deposits can be sent via: - Zelle - Apple Cash When sending your deposit, please include your first and last name and your appointment date. ⸻ Cancellation Policy If you need to cancel or reschedule your appointment, I kindly ask for at least 24 hours’ notice. Appointments canceled with less than 24 hours’ notice are subject to a cancellation fee. If you are feeling sick or experiencing any symptoms of illness, please contact me as soon as possible. Your deposit may be transferred to a future appointment when adequate notice is given. ⸻ No-Show Policy Clients who do not show up for their scheduled appointment without notice will: * Forfeit their $40 deposit. * Be charged a $50 No-Show Fee. * Be required to submit a new $40 deposit before booking another appointment. Multiple no-shows may result in the inability to book future appointments. ⸻ Late Arrival Policy Please arrive on time for your scheduled appointment. To ensure every client receives the time and attention they deserve, I offer a 10-minute grace period. If you arrive more than 10 minutes late, your appointment it will be canceled. * Your $40 deposit will be forfeited. * A new $40 non-refundable deposit will be required to book another appointment. * A $50 late cancellation/no-show fee may also apply before future appointments can be scheduled. Traffic, parking, and other travel delays do not extend the 10-minute grace period. Please plan accordingly to ensure you arrive on time. Please understand that these policies allow me to stay on schedule and provide the best experience for every client throughout the day. ⸻ Scheduling Appointments are available on a first-come, first-served basis. I am unable to hold appointment times. My booking calendar opens 4 weeks in advance. If your desired appointment is unavailable, I encourage you to join the waitlist through my booking site to be notified if an opening becomes available. ⸻ Guests To maintain a relaxing, safe, and sanitary environment, additional guests are not permitted during appointments unless previously approved. ⸻ Communication Please allow 24–48 business hours for responses to text messages, appointment requests, and direct messages. If I request additional information after you’ve booked online, please respond as soon as possible to avoid any delays with your appointment.